E-Frontiers invests in their people to navigate recruitment challenges
Client
E-Frontiers
No. of Employees
36
Industry
Recruitment
Credentials
20-year track record in delivering permanent, contract, and, fixed-term roles
Offices in Dublin, London, Madrid, and New York
Partners include MasterCard, Accenture, and FTI Consulting
Case study theme
Supporting the workforce through a challenging period in the recruitment industry
About E-Frontiers
E-Frontiers is a prominent player in the recruitment sector, delivering tailored recruitment solutions for permanent, contract, and, fixed-term roles across a wide range of industries. With a strong emphasis on quality and customer satisfaction, the company has earned a reputation for connecting top talent with leading organisations. Since its inception, E-Frontiers has experienced significant growth, expanding geographically within Ireland and further afield with operations in London, Madrid, and New York. Their open-book approach results in strong partnerships with clients and candidates alike, positioning E-Frontiers as an industry leader in professional recruitment.
The challenge
The recruitment industry has faced significant challenges in recent years, notably following widespread layoffs in the tech sector during 2022 and 2023. These layoffs created a volatile hiring environment, marked by sudden shifts in candidate availability and heightened competition for skilled professionals. Many companies froze hiring or restructured their workforce, creating inconsistent demand for recruitment services. Recruitment firms needed to process significantly higher volumes of applications, often without a corresponding increase in resources.
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Recruitment professionals often juggle multiple priorities, including sourcing candidates, meeting client needs, and managing administrative tasks, all within an intensely competitive market. Recognising the need to support their team in adapting to these pressures, the Directors of E-Frontiers sought to enhance employee resilience, and equip their staff with tools to grow in this dynamic environment. By investing in their workforce’s development, they aimed to sustain high performance while supporting them through a challenging period in the industry.
The solution
E-Frontiers partnered with PushMe to provide a tailored coaching plan designed to support their team through the complexities of the recruitment sector. This initiative aimed to address key challenges and enable employees to enhance their performance while strengthening resilience and job satisfaction. PushMe’s approach focuses on:
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Resilience building: Through one-on-one coaching sessions, employees explored strategies to manage stress, maintain focus, and develop a positive mindset in the face of challenges.
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Time management and prioritisation: Employees were equipped with techniques to manage competing priorities effectively, ensuring they could balance operational tasks with strategic objectives.
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Confidence and communication: Practical coaching frameworks helped staff build self-belief, improve communication skills, and strengthen relationships with clients and candidates.
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Tailored development plans: PushMe provided personalised action plans that addressed individual needs, enabling employees to set clear goals, track progress, and measure success.
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Supportive resources: The platform’s curated content, including short articles and actionable tips, complemented coaching sessions and offered employees quick, practical insights to implement in their daily work.
"Our experience with PushMe's digital coaching platform has been exceptional, providing personalised support and valuable insights during a challenging time in the recruitment industry. The high standard of coaching, user-friendly platform, and additional support features have made a significant impact on our team’s development and success. We have confidently referred PushMe to others in our network."
- Managing Director, E-Frontiers
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The results
The collaboration between E-Frontiers and PushMe had a meaningful impact on both individuals and the organisation. Key results included:
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Enhanced confidence: Employees reported increased self-assurance in tackling challenges, making decisions, and driving results in their roles.
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Improved time management: Participants implemented effective prioritisation techniques, enabling them to achieve a better balance between operational demands and strategic objectives.
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Stronger communication skills: Staff gained valuable insights into building trust and fostering collaboration, both internally and with clients and candidates.
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Increased resilience: Employees reported feeling more equipped to navigate high-pressure situations and maintain a focus on achieving their goals.
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Positive cultural impact: The tailored coaching approach reinforced E-Frontiers’ commitment to employee development, boosting morale and creating a more engaged and empowered workforce.
"The standard of coaching is top class. The practical examples I received were incredibly beneficial. The key takeaways and practical steps are always useful for me."
- Head of Contracting, E-Frontiers
PushMe’s digital coaching platform provided E-Frontiers with the tools and frameworks to help their workforce navigate the complexities of their roles during a challenging period in the industry. By tackling key challenges and supporting their team’s growth, E-Frontiers strengthened its position as a leader in the sector while promoting a culture of resilience, confidence, and collaboration.
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If your organisation is looking to enhance employee performance and resilience, schedule an introductory call with PushMe today to discover how we can support your strategic goals.
"Using the platform has been a highly positive experience for us. The work you're doing is truly impressive, and we're really happy with the results."
- Recruitment Operatiosn Manager, E-Frontiers
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"Love it! I really enjoy the content and recommendations. It's really personable."
Principal Recruitment Consultant
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E-Frontiers
"It's been great; really helpful having someone's else's perspective."
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Senior Recruitment Consultant
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E-Frontiers
"I feel really connected with my Coach and really like her style"
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Principal Recruitment Consultant
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E-Frontiers
"There are handy tips in the app. I like that they are short, everyone has time for a 3-minute read."
Senior Recruitment Consultant
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E-Frontiers
"I'm more confident in myself. I take action when I have to take action, and I do it with confidence."
Principal Recruitment Consultant
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E-Frontiers
"I've really appreciated my sessions with PushMe. The supporting learning material you send is fantastic—it complements the platform perfectly. With so much information out there, it's easy to get distracted, but your curated content is spot-on with the topics we discuss in our sessions. It's been a great addition!".
- Recruitment Operations Manager, E-Frontiers
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